Terms Of Service
Preston And Payton – Terms of Use
Last Updated: June 2026
These Terms of Use govern your access to and use of www.prestonandpayton.com (the "Website") and any purchases made through it.
By accessing, browsing, or using this Website, you agree to be bound by these Terms of Use, as well as our Privacy Policy and Return Policy.
1. Definitions
Customer ("you", "your")
A natural person acting for purposes outside their trade, business, craft, or profession who enters into an agreement with Preston And Payton.
Seller ("we", "us", "our")
Preston And Payton, operated by Top shopping.
Website
www.prestonandpayton.com
Product
Any item offered for sale through the Website.
Order
A purchase of one or more Products placed through the Website.
2. Applicability
These Terms apply to all agreements and legal relationships between Preston And Payton and the Customer concerning:
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Use of the Website
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Purchase and sale of Products
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Customer service and support related to Orders
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
3. Order Placement & Completion
3.1 Placing an Order
An Order is placed by:
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Selecting a Product
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Adding the Product to the shopping cart
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Proceeding through checkout
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Entering billing and shipping information
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Selecting a payment method
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Completing payment
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Receiving an order confirmation email
The initial order confirmation email only confirms receipt of the Order request and does not constitute acceptance of the Order.
If an incorrect email address is provided, Preston And Payton is not responsible for missed communications.
3.2 Discount Codes & Store Credit
We may issue discount codes or store credit for promotional, customer service, or goodwill purposes.
Conditions may include:
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Personal discount codes are non-transferable
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Discount codes may be limited to one use
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Store credit cannot be exchanged for cash
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Store credit may be subject to expiration where permitted by law
3.3 Order Confirmation
After an Order is placed, we may:
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Verify customer information
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Validate payment details
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Confirm delivery information
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Check Product availability
We reserve the right to accept or decline an Order.
If accepted, you will receive confirmation that your Order is being processed.
3.4 Order Rejection
We may refuse or cancel an Order for reasons including, but not limited to:
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Incorrect or incomplete information
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Failed or suspicious payment activity
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Product unavailability
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Pricing or technical errors
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Inability to deliver to the supplied address
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Previous violations of these Terms
If an Order is rejected after payment has been received, the payment will be refunded.
4. Prices & Payment
4.1 Pricing
All prices displayed on the Website are shown in USD ($) unless otherwise stated.
Prices displayed at checkout are binding for the relevant Order.
4.2 Price Changes
We reserve the right to modify prices at any time.
Price changes do not affect Orders already accepted.
4.3 Payment
Payment must be completed before Products are shipped.
We accept the payment methods displayed during checkout.
If a payment is reversed, disputed, or charged back without valid reason, we reserve the right to suspend future Orders.
5. Shipping & Delivery
5.1 Processing Times
Orders are generally processed within 1–5 business days after payment confirmation.
Processing times may be longer during promotional periods, holidays, or periods of high demand.
5.2 Delivery Address
Orders are shipped to the address provided by the Customer.
The Customer is responsible for ensuring that shipping details are complete and accurate.
We are not responsible for delays or failed deliveries resulting from incorrect information supplied by the Customer.
5.3 Delivery
Estimated delivery times are provided for informational purposes only and are not guaranteed.
Delays caused by carriers, customs authorities, weather conditions, or other circumstances beyond our control do not entitle the Customer to compensation.
5.4 International Orders
For international shipments:
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Import duties, taxes, customs fees, and local charges are the responsibility of the Customer
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Customs processing may cause delays
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Delivery times may vary by destination country
5.5 Risk Transfer
Risk of loss or damage passes to the Customer upon delivery of the Product to the Customer or a third party designated by the Customer.
6. Returns & Right of Withdrawal
Our Return Policy forms an integral part of these Terms.
If you are a consumer residing within the European Union, you generally have the right to withdraw from your purchase within 14 days after receiving your order without providing a reason, unless a legal exception applies.
To exercise this right:
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You must notify us within the 14-day withdrawal period
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You must return the Product within 14 days after notifying us
Returned Products must:
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Be unworn (reasonable fitting permitted)
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Be undamaged
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Include original packaging where reasonably possible
Unless otherwise required by law, return shipping costs are the responsibility of the Customer.
Refunds will be processed within 14 days after receiving the returned Product or proof of return shipment.
7. Complaints
7.1 Contact
Email: contact@prestonandpayton.com
7.2 Response Time
We aim to respond to complaints within 14 days of receipt.
If additional investigation is required, we will inform you accordingly.
8. Warranty & Liability
8.1 Legal Warranty
We are obligated to provide Products that conform to the agreement and applicable legal requirements.
Customers should inspect Products upon receipt and report defects within a reasonable time.
Proof of defects may be requested.
Damage caused by misuse, improper washing, normal wear and tear, accidents, or unauthorized modifications is excluded from warranty coverage.
8.2 Liability
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.
To the maximum extent permitted by law, Preston And Payton shall not be liable for:
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Indirect damages
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Consequential damages
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Loss of profits
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Loss of business opportunities
Any direct liability shall be limited to the amount paid by the Customer for the relevant Product.
9. Force Majeure
We shall not be liable for any delay or failure to perform obligations resulting from events beyond our reasonable control, including:
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Natural disasters
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Floods
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Fires
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War
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Terrorism
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Government actions
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Transportation disruptions
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Labor disputes
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Supplier failures
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Customs delays
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Internet or technical outages
During such events, obligations may be suspended without liability.
10. Accuracy of Information
We strive to ensure that information on the Website is accurate and up to date.
However, we do not guarantee that all content is complete, accurate, or free from errors.
We reserve the right to correct errors and update information without prior notice.
11. Website Use
You may use the Website only for lawful purposes.
You may not:
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Copy Website content without permission
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Reproduce, distribute, or commercially exploit Website materials
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Interfere with Website functionality
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Use automated systems to access the Website without authorization
All content is provided on an "as is" and "as available" basis.
12. Account Security
If you create an account, you are responsible for maintaining the confidentiality of your login credentials.
You are responsible for all activities conducted under your account.
13. Intellectual Property
All trademarks, logos, graphics, text, images, designs, and other Website content are owned by or licensed to Preston And Payton.
No rights are granted except as expressly stated in these Terms.
Unauthorized use is strictly prohibited.
14. Copyright
All content on the Website is protected by applicable copyright laws and intellectual property rights.
No content may be copied, reproduced, or distributed without prior written consent.
15. Changes to These Terms
We reserve the right to amend these Terms at any time.
Updated Terms become effective upon publication on the Website.
Continued use of the Website after publication constitutes acceptance of the revised Terms.
16. Governing Law & Disputes
These Terms of Use and all agreements between Preston And Payton and the Customer shall be governed exclusively by the laws of the Netherlands.
Nothing in these Terms limits any mandatory rights granted to consumers under Dutch law or applicable European Union consumer protection legislation.
Any dispute arising from these Terms, the Website, or any agreement between Preston And Payton and the Customer shall first be addressed through good-faith efforts to reach an amicable resolution.
If no resolution can be reached, disputes shall be submitted to the competent court in the Netherlands, unless mandatory law requires otherwise.
17. Contact Information
Trading Name: Preston And Payton
Company Name: Top shopping
Email: contact@prestonandpayton.com
Phone: +31 970 10266119
Business Address:
Weg en Bos 21
2661 DG Bergschenhoek
Netherlands
Customer Support Hours:
Monday – Friday
09:00 – 17:00 (CET)
We typically respond within 12–24 business hours.